Unify Your Business, Supercharge Your Customer Experience
Our Customer Relationship Management (CRM) services unite businesses and customers in unprecedented ways. As a trusted partner of various CRMs, we provide a robust SaaS platform that transforms how your teams work together. Marketing, sales, commerce, and service departments all benefit from a unified, comprehensive view of each customer, facilitating smooth collaboration and exceptional customer experiences.
In addition to CRM solutions, we specialize in Enterprise Resource Planning (ERP) systems, ensuring your business operations are streamlined and efficient. Whether shaping your cloud strategy, assessing readiness, defining CRM and ERP strategies, blueprinting processes, providing Salesforce and ERP consulting, or implementing and integrating solutions – we are committed to meeting your needs comprehensively.
Our Services
Accelerate Your CRM Journey: From Strategy to Support, We've Got You Covered
Empower your Salesforce journey with our comprehensive suite of services, covering strategy, implementation, integration, data migration, platform operations, and ongoing support.
Consultation and advisory
Gain strategic guidance for your Salesforce implementation, including organizational and deployment strategies, integration and data strategies, build vs. buy analysis, license rationalization, Salesforce-led transformations, and industry best practices. Elevate your CRM experience with our expertise in business process mapping and experience-centric UI/UX.
Seamless implementation
Achieve seamless Salesforce implementation with our expert services. We cover Sales & CPQ Cloud, Service Cloud, Field Service Lightning, Marketing Cloud, Salesforce Commerce (B2B/B2C), and Experience Cloud. Our agile and hybrid delivery models ensure a full lifecycle implementation supported by testing, training, and change management.
Integration Expertise
We specialize in defining integration strategies and developing data interfaces for Salesforce. Our experts enable seamless integration of Salesforce applications with legacy systems and in-house third-party applications, ensuring smooth data flow and connectivity across your ecosystem.
Data Migration
Our data migration services ensure a smooth transition from legacy systems to Salesforce applications. We implement robust data lifecycle management and archival solutions for your cloud apps, ensuring data integrity and compliance.
Platform operations
We provide comprehensive platform operations support, including AppExchange capability, quarterly release management, organizational health assessment, backup and recovery services, DevOps, CI/CD, and release management. Our goal is to optimize your Salesforce platform and ensure its smooth operation and scalability.
Reliable Managed Service
Our managed services cover a wide range of support options, including L1/L2/L3 support models available 24×7, 24×5, 16×5, and 8×5. We offer application, technical, integration, and data support. Additionally, we provide application enhancement services and support transition assistance to streamline your CRM operations.
Elevate Your Operations with Dynamic CRM Solutions
Sales & CPQ Acceleration
Drive informed decisions with real-time data, streamline sales processes, and provide precise pricing through Salesforce Sales Cloud and CPQ integration.
Intelligent Marketing Automation
Automate B2B marketing activities, execute multi-channel campaigns, engage customers, and analyze campaign performance with Salesforce Marketing Cloud and Pardot.
Seamless commerce experiences
Create personalized, mobile-friendly e-commerce experiences, streamline purchasing, and manage orders with Salesforce Commerce Cloud.
Efficient Service Management
Empower teams with a 360-degree customer view, automate service processes, and optimize onsite job management using Salesforce Service Cloud and Field Service Lightning.
Enhanced Experiences
Foster collaboration, improve employee productivity, and drive customer engagement with Salesforce Experience Cloud (formerly Communities) using Lightning web components.
Industry-Specific Solutions
Tailored Salesforce Industry Cloud solutions for Manufacturing, Financial Services, Healthcare & Life Sciences, Communication, and Consumer Goods industries.
Connected Platform & Integration
Develop mobile-ready Salesforce apps, leverage AppExchange solutions, and integrate with various systems to create a unified platform and accelerate services.
Customer-Centric Transformation
Uncover cross-sell/up-sell opportunities, gain insights, and make inConsolidate Salesforce solutions with Customer 360, enabling a shared view of customer data and improving collaboration across Analytics, Sales, Marketing, Service, and Commerce.formed decisions with Salesforce Analytics Cloud.
Connected Platform & Integration
Develop mobile-ready Salesforce apps, leverage AppExchange solutions, and integrate with various systems to create a unified platform and accelerate services.